Our prices are either in Singapore Dollars or US Dollars, depending on the country you are buying from. You will be paying with your credit or debit card directly or via PayPal or mobile payment.
Order will be shipped within 3 working days from the date of confirmed payment, except for pre-order. If there are any issues, shipping may be delayed until problems are solved.
If you purchase an in-stock item together with a pre-order item, your whole order will only be shipped when the pre-order item is ready.
Pre-order must be paid in full and payment is not refundable. Cancellation of order is not possible after products have been shipped.
Once the package is in transit, we have no control over it. For this reason, we cannot be held responsible for delivery delays and other issues in postal services.
We mark packages with the product value as paid by customers, this is in legal accordance with postal regulations. Commercial packages cannot be marked as gift.
Our handmade products are generally non-exchangeable nor returnable once sold and shipped, due to being one of a kind and in very limited quantities.
If a return is necessary or agreed upon, we can only refund the product value. We are unable to refund any shipping cost that was paid to the post office.
You are required to ship the products back at your own expense. Refund will be processed once we receive the returned products unused and in saleable condition.
We reserve the right to cancel any orders or pre-orders containing price errors or due to any reasons even after you have received a confirmation. You will be refunded if we initiate the cancellation.
We also reserve the right to modify these terms at any time without prior notice. By purchasing from our shop, you agree to accept the above Terms and Conditions.